Privacy Policy

1. Introduction

Welcome to Fluencyfy ("we," "our," or "us"). We are committed to protecting the privacy and personal data of our students, teachers, and website visitors. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our platform.

2. Information We Collect

We collect information in three main categories to provide you with a high-quality language learning experience:

• Account Information: When you register as a student, we collect your name, email address, phone number, and course preferences.
• Profile & Lesson Progress: We store profile details (e.g. bio, native language) and lesson completion statistics to track your progress and personalize curriculum suggestions.
• Usage & Technical Data: We automatically log details about your browser, device type, IP address, and pages visited on our website for system security and analytical purposes.

3. How We Use Your Data

We process personal data only for lawful purposes, including:

• Processing student enrollments and course registration.
• Delivering learning materials and managing class communications.
• Improving website performance, content readability, and search relevance.
• Complying with applicable legal obligations and financial regulations.

4. Data Storage and Security

Your account credentials and profile records are safely stored using secure PostgreSQL infrastructure and enterprise-grade encryption. We employ industry-standard security measures (such as SSL/TLS network transmission, encrypted auth schemas, and restricted database accesses) to defend your records against unauthorized access, loss, or disclosure.

5. Your Rights

Depending on your location, you have the right to access, correct, export, or request the deletion of your personal data stored on our servers. To exercise these rights, please submit a request to our support team at support@fluencyfy.in.